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Recover the Jira key number after deleting it

Mira
Mira Sep 27, 2023

Hi,

Recently I deleted a bunch of Jira tickets including Epic, Story, and Task.

After deleting unwanted tickets, the number of recently created tickets doesn't follow the right number as I expected. 

For instance, I deleted the tickets ABC-4 and ABC-5 and when creating a new ticket the number is ABC-6. 

Is there any way I can reuse the numbers ABC-4 and ABC-5 as new numbers for my tickets? 

 

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Trudy Claspill
Trudy Claspill
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Sep 29, 2023

Hello @Mira 

I would strongly advise against trying to reuse issue keys. 

Jira keeps track of the last sequential number used in an issue key for a project (or the next one that can be used, I'm not sure which). There are some unsupported methods to force the number that will be used next. But, again, I would advise against actually doing that to reuse numbers that were already used, even if those issues were deleted.

Why is it a problem to allow the numbering to continue as is, with some numbers skipped?

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Mira
Mira Oct 04, 2023

Thanks Trudy


Actually, there is no problem at all.

It seems like I shouldn't reuse the deleted number as you explained. 

Thank you so much!

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Trudy Claspill
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Oct 04, 2023

Glad I could help.

If your question has been satisfactorily addressed, please consider clicking on the Accept Answer button.

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