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"Hide completed issues older than" setting on Jira Software Kanban Boards

Matthew Stublefield
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July 12, 2018

Can anyone say definitively what this setting does? Does it:

  1. Hide issues from the board when there has been no activity on them for more than X weeks and they are in the right-most column?
  2. Hide issues from the board when there has been no activity on them for more than X weeks and they have a resolution set?
  3. Hide issues from the board when there has been no activity on them for more than X weeks and they have both a resolution set and are in the right-most column?

1 answer

1 vote
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 8, 2017

Hi Marek,

1.)  Here is the explanation of how add-ons function from the License validation rules knowledge base article:

Evaluation licenses have expiration dates. The plugin can be updated as long as the evaluation license is valid. However, unlike a standard license, the plugin stops working when the license period for an evaluation license ends.

A license is invalid if the current date is greater than or equal to the license's expiration date. Normally, only evaluation and subscription licenses have expiration dates. Perpetual licenses do not have expiration dates; instead, perpetual licenses have maintenance expiration dates after which the add-on should continue to be fully functioning, but the customer will no longer be eligible for add-on updates or support.

2.)  If this is a license for a third party add-on you will need to reach out to the Customer Advocates at getsupport.atlassian.com for that request.

Hopefully that helps!

Cheers,

Branden

MattS
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June 8, 2017

Most of the add-ons we use stop working once the full license expires.

Also, I recall JIRA Software isn't perpetual butI may be misremembering?

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