my qa member is not displaying in drop down

[ssquibbs]

Some of My QA Team members do not display in the drop down for QA Tester in a Jira ticket. 

Any suggestions would be greate.

[Shankar Asam {Appfire}]

In order for JIRA to connect any database, you will need the following (in this case MySQL);

MySQL host name or IP?

Port number?

DB name?

DB password?

Make sure the port is accessible from application server via firewalls. You will also need JDBC drivers for MySQL in order to connect. Download them and deploy under <JIRA-install>/lib folder

For further info, please see this URL:

https://confluence.atlassian.com/adminjiraserver071/connecting-jira-applications-to-mysql-802592179.html