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Copy and pasting URL not working in Jira Server issue comment due to text formatting

Tim Menke
Contributor
June 18, 2019

Running Jira Software 7.13.3

When I'm adding comments to a Jira issue, and I want to link to an external url, I'm always fighting the interface and I'm not sure if this is a bug or if I'm just missing something.

Steps

  1. I select some text in my comment that I want to be the link to the external url
  2. Select the external link button.
  3. I will see the following:  [<text I've selected>|http://example.com]
  4. I replace http://example.com with the url I wish to go to.  
  5. when I submit the comment,  I still see the exact same [<text I've selected>|<url I pasted in>]
  6. now if I go into edit the comment, and switch over to text mode,  I see an extra set of brackets surrounding the URL, and once I delete out the extra set of brackets and submit, then it works fine.
  7. This seems to have something to do with the content of the URL, because if I leave in the http://example.com and I hit submit, the link works, but I don't see any special characters or weird formatting in the url I'm using.    In this particular case, I'm just linking to an HP forum post.  

is this a bug? or am I just missing something?  Thanks!

1 answer

0 votes
Nic Brough -Adaptavist-
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July 10, 2015

Doesn't look like it.  You may want to contact the vendor.

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