Copy and pasting URL not working in Jira Server issue comment due to text formatting

[Tim Menke]

Running Jira Software 7.13.3

When I'm adding comments to a Jira issue, and I want to link to an external url, I'm always fighting the interface and I'm not sure if this is a bug or if I'm just missing something.

Steps

1. I select some text in my comment that I want to be the link to the external url
2. Select the external link button.
3. I will see the following:  [<text I've selected>|http://example.com]
4. I replace http://example.com with the url I wish to go to.  
5. when I submit the comment,  I still see the exact same [<text I've selected>|<url I pasted in>]
6. now if I go into edit the comment, and switch over to text mode,  I see an extra set of brackets surrounding the URL, and once I delete out the extra set of brackets and submit, then it works fine.
7. This seems to have something to do with the content of the URL, because if I leave in the http://example.com and I hit submit, the link works, but I don't see any special characters or weird formatting in the url I'm using.    In this particular case, I'm just linking to an HP forum post.  

is this a bug? or am I just missing something?  Thanks!

[Nic Brough -Adaptavist-]

Um, no screenshots.

You need to check that Jira is running on the server, and probably read the log files to find out if it's running correctly, or tell you what's wrong with it.

[Ersoy AYDIN]

Hi ,

I saw the JIRA application works when I opened my computer Monday morning on February 4.

Thanks,

[Nic Brough -Adaptavist-]

I'm assuming you rebooted the server or something.