automation for date difference

[Ivan Andrieiev]

I have an automation to calculate the difference between Due date and Start date, the audit shows that it works, but the Feedback is not filled. What could be the problem?

[Alexey Matveev · Accepted solution]

Hello,

You should add the Security Level field to the Edit screen. In this case if you edit an issue, you will be able to set the Security Level field.

[Joel Sonderegger]

I believe I did that: Settings > Issues > Screens

Or is there another place to edit the Security Level field?

[Alexey Matveev]

Ok. Open the Edit screen of an issue and then use Configure Fields -> Where is my field. Type Security Level and you will have an answer, why you can not see the field.

You can do the same in the view issue screen. User Admin -> Where is my field.

[Moses Thomas]

@Joel Sonderegger

• Make sure you have created issue security schemes and in this scheme you should create all security levels and give permission(ie groups, users)
• Security level is a system field and you need to add it to screens(create, edit, view) screen for this issue type
• You will need to associate issue security scheme to your project under issue security.

Best!