Why are my new issues not showing up in my Backlog or Active Scrum Board

[Ryan Seeras]

Hi there! 

Whenever I try to add a new issue within an existing epic in my software project board, it doesn't end up showing in either my active sprint board or my backlog. 

If I try to create a brand new issue and add it to my active sprint then it shows up on the active sprint board but otherwise, it doesn't. 

I have multiple boards and this seems to work with all the other boards but not the one that I want it to.

Any suggestions on what I can do here?

I already checked my board settings and I don't have anything under the Unchecked Status column. I also don't have any special filters that would restrict any issues from showing up. 

[Nic Brough -Adaptavist- · Accepted solution]

Not without add-ons.

Best you can do without add-ons is write an external script that you run after project creation, to have it add issues over the REST API.

[nagaraju p]

Thanks for the quick reply, will try it?

[Arun_Thundyill_Saseendran]

As Nic has said, for it to work without any plugins an external application is required. You can configure webhooks for issue creation. Write a small Webhook listener and then using it, create sub-tasks using JIRA ReST.

[nagaraju p]

Thank you Arun.

[Arun_Thundyill_Saseendran]

Anytime!