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Why I don't get an email from that account mail when I sign up for jira cloud membership

Deleted user
September 25, 2023

When registering as a member of Jira Cloud, I write down the company mail and apply, but I don't get an authentication mail from the account. There is no blocking list in this email account, and it doesn't come even if you whitelist Atlasian Mail. Mail also normally arrives in other domains (e.g. Google). Is there anything else I need to check?


Thank you.

1 answer

0 votes
Mirek
Community Champion
October 8, 2018

Hi @Toplica Matic - Welcome to the Community! :)

Sure, it should not be a problem :) .. If you are new to it please read below doc carefully and ask questions here on Community (if any) :)

https://confluence.atlassian.com/ug/best-practices-guide-for-upgrading-jira-software-server-933696757.html

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