When creating comments from incoming emails is it possible to also capture the email header info?

[Ryan Taylor]

When creating comments from incoming emails is it possible to also capture the email header info such as From:, To:, Subject, etc? This pertains only to Jira Software Cloud.

[Puneet Khandelwal]

Finally, you can find the solution to this problem on this thread.

https://community.atlassian.com/t5/Jira-questions/Can-we-restrict-child-creation-under-an-Epic-when-the-Epic-is-in/qaq-p/1744336

[Elifcan Cakmak]

Hello,

As far as I know, there is no way achieving this with workflow properties. I found two possible solutions to this problem. First one is to use an extra plugin and adding a validator. Here check out this solution:

https://community.atlassian.com/t5/Jira-Core-questions/Don-t-allow-choosing-closed-epics/qaq-p/813959#M35838

Another one is not a solution but a workaround in this issue:

https://jira.atlassian.com/browse/JSWSERVER-10160

Regards,

Elifcan

[Tom Lister]

Hi @Aisha M

I haven't tried this for creating sub-tasks, but i've used

jira.issue.editable false

to prevent other edits happening

Also try setting

jira.permission.subtasks.create false

[Tom Lister]

https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status