Various Errors Occurring

[jonathan]

Hi,

I'm currently not able to view any sprint board, and I can't reassign tickets. I can't find any other person on my team or other teams with this issue, and I've already had my JIRA administrator check my permissions for potential issues. I have also logged out and restarted my computer. When I try to view the sprint board, I see this stack trace:

Uncaught TypeError: Cannot set properties of undefined (setting 'on')
at batch.js:6569:397
at br (<anonymous>:2054:76)
at Function.bu (<anonymous>:4578:37)
at batch.js:6569:354
at br (<anonymous>:2054:76)
at Function.bu (<anonymous>:4578:37)
at g._proxyMethods (batch.js:6569:306)
at new g (batch.js:6569:41)
at Object.<anonymous> (batch.js:6570:267)
at batch.js:6560:122
batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:6281 Uncaught TypeError: o.any is not a function
at GH.GridDataModel.hasSwimlanes (batch.js:6281:4616)
at Object.GH.SwimlaneView.withStickyHeaders.GH.SwimlaneView.renderSwimlanes (batch.js:5491:6334)
at Object.GH.SwimlaneView.show (batch.js:5491:2739)
at Object.GH.WorkView.renderPoolAndDetailView (batch.js:6083:2417)
at n.GH.WorkController.renderUI (batch.js:6055:28916)
at n.GH.WorkController.updateUI (batch.js:6055:28135)
at Y (batch.js:6055:14552)
at n.GH.WorkController.setPoolDataNew (batch.js:6055:26454)
at n.GH.WorkController.setPoolData (batch.js:6055:23064)
at batch.js:6055:19527
batch.js?agile_global_admin_condition=true&feature-enable-ip-allowlisting-alerts=true&feature-kirigami-wrm-require-client-rewrite=true&jag=true&jaguser=true&locale=en-US&sd_operational=true:5951 Uncaught TypeError: Cannot read properties of undefined (reading 'Libs')
at batch.js:5951:179
at l (batch.js:6:2054)
at u (batch.js:6:946)
at s (batch.js:6:2334)
at window.require (batch.js:9:200)
at batch.js:5951:4675
batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:1805 No jira-agile/rapid/deferred-resources-event-handler
t @ batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:1805
batch.js?feature-kirigami-wrm-require-client-rewrite=true:6 Uncaught Error: No jira-agile/rapid/deferred-resources-event-handler
at u (batch.js:6:983)
at s (batch.js:6:2334)
at batch.js:6:755
at l.deferBatchParsingCompleteCallback (batch.js:3021:1076)
at batch.js:3021:431
at d (batch.js:27:14462)
at Object.fireWith [as resolveWith] (batch.js:27:15221)
at Object.<anonymous> (batch.js:308:3081)
at Object.<anonymous> (batch.js:283:598)
at d (batch.js:27:14462)
jira-spa.3eb01aa43a631d396480.8.js:365 GET https://ujetcs.atlassian.net/rest/api/latest/user/properties/help_panel_ui_state?accountId=5efd1c593404690bae8eede4 404
c @ jira-spa.3eb01aa43a631d396480.8.js:365
(anonymous) @ jira-spa.3eb01aa43a631d396480.8.js:769
(anonymous) @ jira-spa.3eb01aa43a631d396480.8.js:769
ul @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:344
wu @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:363
e.unstable_runWithPriority @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:13
Ba @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:304
ku @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:363
lu @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:354
(anonymous) @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:305
e.unstable_runWithPriority @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:13
Ba @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:304
Xa @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:305
Ga @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:304
uu @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:354
(anonymous) @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:29
V @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:12
E.port1.onmessage @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:11
jira-spa.3eb01aa43a631d396480.8.js:365 Uncaught (in promise) u: {"errors":{},"errorMessages":["The property help_panel_ui_state does not exist."],"httpStatusCode":{"present":true}}
at https://jira-frontend-static.prod.public.atl-paas.net/assets-brotli/jira-spa.3eb01aa43a631d396480.8.js:365:275
at async https://jira-frontend-static.prod.public.atl-paas.net/assets-brotli/jira-spa.3eb01aa43a631d396480.8.js:769:391
a @ commons.0d3052fd3a633b1e3672.8.js:333
u @ commons.0d3052fd3a633b1e3672.8.js:333
(anonymous) @ jira-spa.3eb01aa43a631d396480.8.js:365
await in (anonymous) (async)
(anonymous) @ jira-spa.3eb01aa43a631d396480.8.js:769
ul @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:344
wu @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:363
e.unstable_runWithPriority @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:13
Ba @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:304
ku @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:363
lu @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:354
(anonymous) @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:305
e.unstable_runWithPriority @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:13
Ba @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:304
Xa @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:305
Ga @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:304
uu @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:354
(anonymous) @ vendor~f9ca8911.aa6fb7ebe96f1d70870e.8.js:29
V @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:12
E.port1.onmessage @ vendor~31ecd969.e0e66c43d1b24bec823a.8.js:11

When I try to reassign a ticket, searching for someone to assign it to results in the following stack trace:

batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:3737 Uncaught TypeError: c.include is not a function
at Object.<anonymous> (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:3737:1106)
at r (<anonymous>:4081:75)
at Or (<anonymous>:2080:13)
at Function.Mn.filter (<anonymous>:5284:37)
at Object.removeDuplicates (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:3737:1005)
at Object.<anonymous> (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:3737:1069)
at r (<anonymous>:4081:75)
at Or (<anonymous>:2080:13)
at Function.Mn.filter (<anonymous>:5284:37)
at Object.removeDuplicates (batch.js?feature-kirigami-wrm-require-client-rewrite=true&locale=en-US:3737:1005)

Anyone have any ideas on what could be going on?

[Carolyn Brunner]

Hi Andrew,

The Issue Statistics gadget has this handy little option to show/not show Resolved issues as part of the selections:

image2014-9-16 18:33:6.png

I know I can create a filter to do the same thing myself, but it would be nice if the option was standard across the pertinent gadgets, so if you were displaying the same data as a Pie Chart for example you wouldn't have to create a separate filter to include or not include the Resolved issues.

image2014-9-16 18:36:35.png

[Andrew Wolpers [BlackPearl PDM]]

Carolyn, That's where I thought you were going. This definitely would be a great enhancement. I couldn't find one already in the works, but I would suggest creating a "Suggestion" with Atlassian for this at https://jira.atlassian.com. If you post it, I'd excitedly upvote!

[Carolyn Brunner]

Thanks Andrew! I've submitted my very first Suggestion. :) https://jira.atlassian.com/browse/JRA-39995

[Andrew Wolpers [BlackPearl PDM]]

Awesome! Hopefully that either goes through or turns up more information for you.

[Andrew Wolpers [BlackPearl PDM]]

Carolyn,

I was following you until your second sentence. Are you suggesting a feature to be able to toggle the view quickly? As-is, you can limit this through various methods in the filter you select. Let me know if you have any questions on how to construct this sort of filter.

-Andrew