Using Automations to ADD a Label derived from multiple Custom Field values

[Doug Winenger]

I am attempting to use automation to ADD a dynamic Label derived from two custom fields.

• I want to apply a label that is a concatenation of a string and two custom fields' values like:
  • "string-{{cf1_Value}}-{{cf2_Value}}"
• the idea is that cf1 and cf2 will change over the life of the issue
  • cf1 is a string (from a dropdown) and cf2 is a number
  • when certain conditions are met, I want to apply a label to "capture" that the issue achieved that particular status

The automation currently is attempting to do the folllowing:

1. When: Issue updated
2. IF:matches
   1. cf1_Value = "someString"
      1. Then: transition the issue to paused
      2. And: Edit issue fields
         1. cf2_Value = {{#increment}}{{issue.cf2_Value}}{{/}}
         2. Labels =
            1. (ADD) "string1", "string2-{{issue.cf1_Value}}-{{issue.cf2_Value}}"*
            2. (REMOVE) [none]

*Note:

• I can't replicate the exact syntax here
• "string1" in the label update is a static string/label
• the second label, "string-{{cf1_Value}}-{{cf2_Value}}", is the dynamically derived label just in case my syntax is not clear.

• I've also attempted to use
  
  • json/more options via the "Edit issue fields" - for example:

---

{

     "update": {

          "labels": [{

               "add": "string1"    

                    },

                    {

               "add": "string2-{{issue.cf1_Value}}-{{issue.cf2_Value}}"

                    }]
     },
}

---

The cf1_Value is the display name of the custom field vs. the ID (cf#####) format.

I feel like one of these options should enable this operation but so far, I've not been able to crack the nut.   Anyone have a solution for this challenge?  Thanks!

[Julien GERARD]

Hi there,

for information our problem came from a bad /etc/hosts file on our Linux server.

In the mountain of logs, if you have a network BindException, this could be the same mistake.

Thanks Alexey for your help.

[Alexey Matveev]

Hello,

Start Jira in safe mode and try to enable add-ons one by one to see which one makes you Jira instance fail on startup.

./start-jira.sh --disable-all-addons --disable addons=com.atlassian.test.plugin

[Julien GERARD]

Thanks Alexey,

but I got the same errors in the log file.

[Alexey Matveev]

If you have a backup of Jira folder, you can try to apply the backup.