Hello,
I have upgraded a test instance from 8.20.14 to 9.4.6. Now although it looks like the upgrade has gone through (new Jira version is returned in version.sh). I cannot seem to log into the server.
Prior to the upgrade logins worked OK
So far I have tried the following steps (starting with the obvious)
- Restarted both the Jira and Postgresql-10 services
- Restarted the VM
- Removed all the plugins from the installed-plugins folder
- Checked that the java version matches the version installed.
- Restored all backed up xml and properties files.
I am wondering if there is a step I've missed.
For info, we use ActiveDirectory (LDAP) to manage user accounts in Jira. I am just wondering if there is a file I need to reconfigure that I have missed or what the easiest way to identify the cause of this issue actually is.
Thanks for your help in advance
Alex
