Unable to download excel file on my Jira board

[Ukeme Okon]

Hello Team,

I hope you're doing well today.

Kindly assist with the above subject matter, as I am unable to download excel files from my Jira board.
Find below screenshots for your reference.

Regards.

[Nic Brough -Adaptavist-]

Depending on your startup system, the installers do not always enable them for startup.

What Linux do you have?  Or more importantly, what's the start system?  Systemd, Upstart, SysVinit etc?  (Try, as root, running systemctl - if you have that, you're on systemd)

[Rey Catabay]

It's Redhat.

It uses RHEL7, but it can also still use rc2.d & rc3.d scripts for compatibility.

[Nic Brough -Adaptavist-]

Ok, try systemctl enable jira and systemctl enable confluence