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  • SMTP mail configuration is set and its working but jira is not sending the emails on user actions

Trying to get sum of original estimates in a custom field using Jira Automation

Farrukh Elahi
October 19, 2023

Hi, 

I'm trying to sum original estimated hours of stories and test cases at epic level in a custom field. 

I have put the following logic but it is not working: 

When: value changes for Original Estimate

If: Issue Type is one of Story, Test Scenario

AND: Issue matches JQL

issuekey in (childIssuesOf({{issue.epic}})) AND issuetype in (Story,"Test Scenario") 

 

THEN: Edit issue fields

Effort estimated

set value 

issueFunction in aggregateExpression("originalEstimate.sum()")

Capture.PNGCapture2.PNG

Any help would be much appreciated.

1 answer

0 votes
Gundlupet Sreenidhi
Rising Star
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October 25, 2018

Check the notification scheme. The notification scheme is what defines when the emails are sent,  on what action and to whom. If your notification scheme is incorrect  then no mails will be sent even if you have configured SMTP correctly. 

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