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Show initiator name in Jira email (Email Issue JMWE)

Ozan Topkaya
October 20, 2023

Hello together

During issue closing, a custom mail is sent to specific user. Since the ticket is not only closed by assignee person. I would like to have in mail exact name of user who is performing the transition. The following mail content is currently working:

 

Hallo zusammen 

Der IT-Security-Incident <b>${issue.getAsString("Key")}</b> mit der Bezeichnung <b>${issue.getAsString("Summary")}</b> wurde abgeschlossen.

Beste Grüsse
${issue.get("Assignee")?.displayName} (${issue.getAsString("Assignee")})

2 answers

2 accepted

1 vote
Answer accepted
Nic Brough -Adaptavist-
Rising Star
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October 24, 2018

Depends on what you expect to use staging for.

If it's for performance tests, failovers, hardware changes etc, then yes, you should get as close as possible to production.  If it's for testing changes to config inside the applications, then you can be a lot more relaxed about the exact spec - your main use is not that hardware bound.  I've seen places with three - production, system staging (doubled as the failover system, and used for testing massive system level change), and config staging, running on something totally different!

1 vote
Answer accepted
Josh Steckler
Community Champion
October 24, 2018

It depends on your goals. If you plan to do performance or load testing then yes.

But otherwise, you can have a less powerful system for non-production. This is how I usually do things.

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