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Show Zendesk linked tickets count in Card/issue display

Sigrid Helland
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July 29, 2021

I am setting up my first Jira board. Apologies if I am using the wrong terminology (and maybe that's why I can't find the solution to this when searching the community!). 

 

Is there a way to get the Zendesk Linked Tickets count to appear in Card/Issue view from my board or backlog, so that I can see this number without opening the issue.

 

For example, I want the number appearing in Image 1 (i.e. "9"), to be visible in the view of the card shown in Image 2, so that I can easily see this number from my board 

2021-07-29_17h43_42.png2021-07-29_17h43_53.png

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Nic Brough -Adaptavist-
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October 23, 2012

Check the permission scheme - I think you'll find the "set security" permission is only granted to your administrator account. You'll need to add more groups/roles/etc to the permission.

Gao Xiang
Contributor
October 23, 2012

thanks a lot.

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