why can't the owner of the automation edit it?

[Daniel Vaksin]

Hey, i'm a site administrator on Jira and I recently ran into a problem where an employee in my company couldn't edit a jira automation rule even though she is the owner and the project's administrator. it gives her the option to "read-only".

It worked in the past and even though we didn't change her roles since then, now all of the sudden she can't manage the project's automation on her account

I've logged into her account and I can see that she can't manage automation in general - in any project, even though she is the owner of the automation and an administrator on these projects

[Yogesh Mude]

HI @Syed Mohamed Wahiduzzaman

Welcome to the Community!

Did you have Admin rights for the Instance?

If yes, then please go to Admin --> system-->Import & Export section select the External system Import so there you will find options like CSV import and all.

[Syed Mohamed Wahiduzzaman]

under export & import i dont see External system import.

[Yogesh Mude]

As i said do you have System admin rights?

[Syed Mohamed Wahiduzzaman]

 have system admin right