track issues cycle time and lead time in field

[Giorgi Tsitsvidze]

hello community , 

i have one task to track issues cycle time and lead time in field
we have jmwe plugin, can i somehow track these times with this plugin?
or some different solution to track times in fields
global automation for me is not the solution we have Jira software standard plan in the cloud and tasks is more then 1700 ...

scheduled check i think is okay - ones per day

[Alexey Matveev · Accepted solution]

Hello,

There are three types of Jira admins: Project Administrators, Jira administrators and Jira System administrators.

Project administrators are set in the project permission scheme and they do not have access to user management menu and other admin features. 

Users with the Jira Administrator and Jira System Administrator global permissions can access the user management and other admin features.

You can see the difference between Jira administrators and Jira System Administrators here:

https://confluence.atlassian.com/adminjiraserver073/managing-global-permissions-861253290.html

[Dania Al-Fadly]

Thanks Alexey, thats really helpful.

Another question, I am the licence holder for JIRA, and I expected to have system admin access. But when I go into it, it says no one is a system admin and I cannot make any changes to this. Do you know how I can change this.

[Alexey Matveev]

If you hold a license, it does not mean that you are an admin. Could you make a screenshot? 

[Dania Al-Fadly]

Who are the system admins in this case?

[Alexey Matveev]

You are on Cloud. If you want to add a System Admin to the Cloud, you should this users to the site-admins group.

[Dania Al-Fadly]

thanks a lot for your help

[Alexey Matveev]

You are welcome!

If my answer helped you, kindly accept my answer.