"You don't have access to this issue"

[Ofer Koren]

I am an administrator in Jira (member of "site-admins"), and yet I am unable to see some tickets.

The message reads:

You don't have access to this issue

Make sure the issue exists in this project. If it does, ask a project admin for permission to see the project's issues.

Was the issue deleted? is there a way to find out who and how?

[Michael Aglas · Accepted solution]

ok with a postscript I can prevent such behaviour, but it is so weird behaviour... the agile plugin allows to copy values from parent to child, why implementing such behaviour hard coded - make s no sense

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[Mahesh S]

This is not a default behaviour in JIRA. Please check the post function in the create step of the child issue's workflow. I believe, a post function will be present to inherit the component value from the parent. Kindly delete it if available.

[Michael Aglas]

There is not post-function for it existing in the workflow. As I wrote: it seems to be JIRA Agile plugin.

[Mahesh S]

Okay, agreed! The JIRA agile is copying the basic system fields (such as Component(s), Priority, FixVersions,etc..) from it's parent task automatically. Its mentioned here: https://answers.atlassian.com/questions/260020

Luckily, I believe the fact is that, JIRA is copying these fields only if it is left empty. Please confirm this.

If it is true, we can add a post function to clear these fields if not required.

[Michael Aglas]

this is true... but I want this field to be optionally be filled by the user. So it can be left empty at the beginning and the function group, processing this subtasks, will enter affected components, which are collected at main issue... I don't need components be inherited, since it will confuse the users.

[Mahesh S]

so, you found a workaround?  

[Michael Aglas]

it's not nice, but yes

[Mahesh S]

May I know how you have done this?

[Michael Aglas]

I used groovy script executed in subtask postfunction of create transition:

this checks if the components are empty, if yes it explicitly sets component field to be empty

in any other case I don't touch component field, so it will take already entered components on create screen

this does the trick

I first checked for components equal to parent, but that doesn't work out

[Mahesh S]

That should be appreciated. I believe scripted field along with validation is the only solution.