Hi All, i am unable to login into JIRA application server

[Shrikant Maheshwari]

Hi All, i am unable to login into JIRA application , i have installed the trail versin of JIRA server, when i am trying to go forward with forget username and password i am not receiving emails on my email id, i am also not able to raise the ticket with the atlassian as i dont have the SEN number. Please let me know how to proceed in this situation ?

please find the URL -http://localhost:8085/login.jspos_destination=%2Fsecure%2FForgotLoginDetails.jspa

username - shrikant

email id- shrikant.maheshwari@pfizer.com

[Yogesh Mude]

HI @Shrikant Maheshwari

If you have been configured Outgoing mail then only you will get an email for recover password.

You can find the SEN number https://my.atlassian.com site.

Please have a look at the below article for retrieving password.

https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html?_ga=2.13524720.677014898.1515586480-427719745.1514883733

[Bastian Stehmann]

Hi @Shrikant Maheshwari,

you should have set a username and password for the Admin-User when installing the trial.

If you forget that password and did not set up emailing in Jira before, you can try this to set a temporary password:

https://confluence.atlassian.com/doc/restore-passwords-to-recover-admin-user-rights-158390.html