in jira how we can get the list of service accounts?

[sagar.bansode]

as we are using jira 9.4.8 version (server).

[Bastian Stehmann]

Hi @Jarl Bygsys,

I think this KB article describes exactly what you are experiencing:

https://confluence.atlassian.com/jirakb/cannot-add-transitions-or-delete-steps-in-draft-workflows-203392961.html

Hope this helps

[Yogesh Mude]

HI @Jarl Bygsys

Adding to the @Ollie Guan comment Just make sure you should not edit the default workflow ..better to create/copy the same one and do the changes as you want then add the transition screen to workflow transition.

Once done the required changes then you need to associate it with the project.

Please have a look at the below KB.

https://confluence.atlassian.com/adminjiracloud/working-with-workflows-776636540.html

https://confluence.atlassian.com/jirakb/mapping-a-screen-to-a-workflow-transition-720634253.html

[Ollie Guan]

Hi @Jarl Bygsys,

Are you trying to modify the system default workflow?Pls try to clone an identical workflow and make changes on this new one. Can it take effect?