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Copy and pasting URL not working in Jira Server issue comment due to text formatting

Tim Menke
Contributor
June 18, 2019

Running Jira Software 7.13.3

When I'm adding comments to a Jira issue, and I want to link to an external url, I'm always fighting the interface and I'm not sure if this is a bug or if I'm just missing something.

Steps

  1. I select some text in my comment that I want to be the link to the external url
  2. Select the external link button.
  3. I will see the following:  [<text I've selected>|http://example.com]
  4. I replace http://example.com with the url I wish to go to.  
  5. when I submit the comment,  I still see the exact same [<text I've selected>|<url I pasted in>]
  6. now if I go into edit the comment, and switch over to text mode,  I see an extra set of brackets surrounding the URL, and once I delete out the extra set of brackets and submit, then it works fine.
  7. This seems to have something to do with the content of the URL, because if I leave in the http://example.com and I hit submit, the link works, but I don't see any special characters or weird formatting in the url I'm using.    In this particular case, I'm just linking to an HP forum post.  

is this a bug? or am I just missing something?  Thanks!

2 answers

1 accepted

0 votes
Answer accepted
Mikael Sandberg
Community Champion
July 22, 2016

You could try InProduct translation for JIRA. If you do not want to use the plugin the other option would be to use a translation file, see Translating JIRA. The drawback of using a translation file would be that you have to redo the changes every time you upgrade.

0 votes
Stacy Fischer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 22, 2016

This is exactly what we are in seek of.  I cant thank you enough Mikael! 

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