continuous automation failure mail

[백재현/DevOps]

I recently created Automation at Global Scope. When an issue is created, if there is an approver field, write a comment referring to the approver.

The problem is, when an issue is created for a project without any Approver Field, SOME ERRORS occurs for some projects and NO ACTIVIONS PERFORMED for others.

Importantly, neither project has an Approvers field. In other words, I will be fine if both become NO ACTIONS PERFORMED, but I am puzzled that some projects have SOME ERRORS.

In the case of a project where SOME ERRORS occurs, the error message below is shown.

Could not find your configured field, it may have been deleted, or may need to be added to the project
Approvers

Whenever SOME ERRORS occurs, I receive a failure notification email. How can I change it to NO ACTIONS PERFORMED from SOME ERRORS?

[Yogesh Mude]

HI @Ankuskum

1. First of all please check the supported platform to which version you are planning to upgrade.

2. Take the backup of jira Home, Installation, XML and database for safer side.

3. Using jira update check in Manage add-ons check the add-ons compatibility.

4. Check the System Information.

5. Backup all the modified ile like serve.xml, web.xml, setenv.sh/.bat and cacerts for SSL.

6. Download and then start the upgrade.

You will find details about it on below KB.

https://confluence.atlassian.com/adminjiraserver/upgrading-jira-applications-using-the-installer-938846937.html

https://confluence.atlassian.com/adminjiraserver073/upgrading-jira-applications-using-a-rapid-upgrade-method-861253101.html

Note: Before upgrading Production instance please upgrade and check to Dev/Test instance.

[Ankuskum]

Thanks Yogesh,

I will follow same steps.