automation for date difference

[Ivan Andrieiev]

I have an automation to calculate the difference between Due date and Start date, the audit shows that it works, but the Feedback is not filled. What could be the problem?

[Amrita Nair]

Here is the query:

"Epic Link" = ZZZ where ZZZ is the epic ticket number

The query will return all issues linked to epic ZZZ irrespective of which project these belong to. Let me know if it works.

Thanks

Amrita

[Mateus Lima]

Hi, 

Thank you, but this would return ONLY linked issues, we're looking for a search for ALL ISSUES POSSIBLY RELATED to an epic, which means, not only directly linked, but issues inside an epic that is linked to the first epic (some kind of cascade query).

Best,

[Amrita Nair]

Hi I am trying to understand the query here. I assume you are using a single kanban board for all the 'projects' . 

Typically, one project or more than one project can be clubbed as a single project and a board can be created.

I think the best approach here would be creating 3 epics - A1 , A2, A3 and tickets linked to these epics. When you open an epic all the tickets will be displayed with their statuses. Hope this helps.

[Mateus Lima]

Hi, 

We're trying to create a SEARCH inserting only ONE EPIC that returns to us ALL ISSUES POSSIBLY RELATED to it.

In the example above, we would want a query using the A1 that returned all issues inside A1, A2 and A3 (once epics are related).