Workload by assignee report does not show story points correctly.

[Sam Phomsopha]

We've set up our project to use a scrum board.  In the backlog view, when clicking the three-dot menu ("View summary of assigned work"), it opens up the "Workload by assignee" report.  The story points column is zero.  We have assigned story points correctly to our tasks and stories that make up the sprint. However, I can't figure out why this column still displays 0s for story points. 

Anyone know why this reports always display 0s for story points next to the user's name?  I've attached a screenshot

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[Nic Brough -Adaptavist-]

Jira also uses its API to create its own issues.  If the web UI is up and running, then so is the API.  Have you tested a simple curl call to it?  What response does it get?

[Aaron Breuer]

Thanks for the reply but this is NOT a Zapier problem because our own Report an issue tool stopped working at the same time. 

[Nic Brough -Adaptavist-]

You'll need to raise that with Zapier.  We're end users of Atlassian's stuff, and have less access than you to your Cloud and Zapier systems.  This seems like Zapier has failed and you'll need to get them to tell you why.