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WillCreate Issue Trigger also work for issue moved

Umair Jabbar
November 20, 2023

I am quite certain this won't work but I want to find a solution.

I have an automation which triggers on create issue and then looks if an issue is a subtask. The actions only work on subtasks created.

I have noticed a scenario where an existing issue (not subtask), is assigned a parent, making it a subtask now. i also want my automation to run on this subtask but since it was not a new issue created, I don't think the create issue trigger will work. 

What trigger can I use that covers both the cases. New subtask created or existing issue changed to a subtask.

Thanks.

1 answer

0 votes
Warren
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November 13, 2018

Hi Peter

The first and obvious question is are you on server or cloud? This is because the UI is completely different

Peter Hanmark
November 13, 2018

HI! we are on Cloud. Do you need URL?

Warren
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November 13, 2018

No the URL doesn't help me because I don't have access anyway.

If you click on the magnifying glass (Search) in the left hand column, at the bottom is View all boards. Clicking on that will show you all boards in your system. If you can't find your board there, can anyone else see it? Possibly the permissions were somehow changed because it will only show you boards that you have access to. Next step is to speak to your Jira Admin if you don't see it in the list

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