Why the attached video file is recognized as a music file?

[Jiebyoung Park]

From some point on, if I attach a video file, it often is recognized as a music file.

In this case, when I try to play this video file just by clicking in the page, it plays as a music. so I should download and play it in the local.

[David Chan]

The "Read-only Text Field" was primarily designed for external imports/API services. It's likely not appearing on any of your screens at all.

In your case, you may want to look into the "Message Custom Field" that is provided by the JIRA Toolkit Pluing:

• plugin: https://marketplace.atlassian.com/plugins/com.atlassian.jira.toolkit
• documentation: https://ecosystem.atlassian.net/wiki/display/JTOOL/JIRA+Toolkit+Plugin

-David

[Kathy Tempesta]

I just tried both of those and still no success getting them visible. I left a couple of things out of my original post that may or may not be relevant:

1. we're on JIRA 4.3.4

2. I'm using the "reference an image in an attachment" hack to see if I can get this working because I don't have server access and don't want to ask for an image upload until I'm sure it works.

[Kathy Tempesta]

I should have said, I tried both of the Message Custom Fields options (view and edit) and I'm still not seeing the field at all. I included some text with the graphic and neither is showing at all.

[Natalie Hobson]

Is the field itself missing (make sure you added it to the correct screens and that it isn't hidden in field configuration), or is the graphic that should be displayed in the field missing?

[Kathy Tempesta]

My field configs and screens have gotten seriously complicated so I made a test config and screen just for testing this and they still don't show up. I don't think the graphic is missing because I can see it in the Custom Field and Field Config screens.

This was a "nice to have" feature request that I think I am going to have to back burner because of the massive pile of ciritical requests that have come in this week :-)

[Natalie Hobson]

One more thing I forgot - is the field global, or confined to particular issue type(s) and project(s)?

[Kathy Tempesta]

Right now it's confined to my test project with no issue type restrictions.