Why are two issues displaying with no cards on a sprint board?

[Phil Bustin]

Two issues are displaying without cards, on a sprint board, creating two otherwise blank rows on the board.  Please help me figure out why, and how to correct this.

Sprint board with two extra rows and two issues that don't belong in the first column

[Thomas Schlegel]

Hi Benny, 

if you want to prevent, that your user remove your field with the configurator, you have to make it required in your field configuration. 

Your users can't hide a required field with the configuration form.

[Marcos Sanchez]

Hi Benny,

The thing that you are asking for is a Screen.

You can define a Create Screen in a Screen Scheme for one or more projects. It means that when you are creating issues for the project that you've set the Screen Scheme, there will be always a set of fields (or custom fields) that you define on the Create Screen, so you don't have to add it every time.

In this article is explained how to work with screens:

https://confluence.atlassian.com/adminjiraserver/defining-a-screen-938847288.html

And this one talks about Project Screens, Schemes and Fields.

https://confluence.atlassian.com/adminjiraserver/project-screens-schemes-and-fields-938847220.html

Hope it helps!

Regards,
Marcos