Why are my values missing in my custom issue field?

[Joel Rauch]

I'm trying to set up an automation, I want to use "Issue Field Conditions" and have it check to see if my "Employment Type" custom field is not set to a certain value. I've only got four values in there.

When I go into my automation and add the issue condition, none of my values are showing up.

Any ideas on why this is?

When I go to submit the request, the values are definitely there as well as in the options.

[Christophe Sauvage _NSI - Cegeka Group_]

Hi Michael,

You've got a NullPointerException :

com.atlassian.jira.workflow.SkippableValidator@4b24c667: root cause: java.lang.NullPointerException

The stacktrace tell you the line where the Null Pointer is, just after this text. Take a look there.

I can see two mistakes in your code :

1. There is two points after getIssueManager() :

   ComponentAccessor.getIssueManager()..createIssueObject(user,copiedIssue)
2. The createIssueObject returns you the created issue, you don't need to get it.

copiedIssue = ComponentAccessor.getIssueManager().createIssueObject(user, copiedIssue);

           This line is enough.

Hope this help.

Best regards,

Christophe Sauvage

[huntermike]

The Nullpointer exception is in this line:

copiedIssue=
ComponentAccessor.getIssueManager().
getIssueObject(ComponentAccessor.getIssueManager()..createIssueObject(user,copiedIssue).getKey());

I've tried your version but it throws the same exception.

copiedIssue=(MutableIssue) Issues.issueManager().createIssueObject(user,copiedIssue); 

java.lang.RuntimeException: Error copy issue CSD-1: com.atlassian.jira.workflow.WorkflowException: An unknown exception occured executing Validator com.atlassian.jira.workflow.SkippableValidator@65145c83: root cause: java.lang.NullPointerException
 at com.swql.jaeger.jira.webwork.CreateProjectAction.copyIssues(CreateProjectAction.java:233) [?:?]
 at com.swql.jaeger.jira.webwork.CreateProjectAction.doExecute(CreateProjectAction.java:88) [?:?]
 at webwork.action.ActionSupport.execute(ActionSupport.java:165) [webwork-1.4-atlassian-30.jar:?]
 at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) [jira-api-7.2.2.jar:?]
 at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) [webwork-1.4-atlassian-30.jar:?]
 at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) [webwork-1.4-atlassian-30.jar:?]

Could it be from the mutable issue?

Any other idea?

[Christophe Sauvage _NSI - Cegeka Group_]

Visibly, you have a validator in your workflow.

Take a look here, it'll probably help :

https://confluence.atlassian.com/jirakb/project-import-completed-with-error-unable-to-create-issue-due-to-field-required-validator-on-target-workflow-792309260.html

Tell me if it helped you.

[huntermike]

The problem was something different, it was the user which leads to the null pointer exception. With hardcoded user "admin" it works again. 

Thank you Christophe for your help ! 

[Christophe Sauvage _NSI - Cegeka Group_]

Glad you found a solution !

You're welcome !