Why am i not receiving jira notification email when myself is the reporter

[madhura]

Hi this is madhura, 

Quite sometime i'm not receiving any jira notification emails even when assignee comments or changes the ticket status. Being a reporter i should be receiving the notification but not.! please help

[Daniela Goldman]

Thanks Jasmin, the problem is that the JIRA version of this client is CLOUD!!!

So I need to try another way..

[Jasmin Nantel]

Oh that sad! I think that in that situation you do no have choice. You can try to export one test case with all the field and replace it with your own(you can delete the one that you don't want) and import the cvs back in JIRA. But if remember well enough the export does not help you that much !

You should erase that answers and add it to the comment section on my answer!

image2017-3-7 12:42:49.png

[Jasmin Nantel]

Hi Daniela, we started using JIRA Software in the beginning of the year. We started with Zephyr for our test cases but we did not find anyway to import our existence test so I make some research. It leads me to an other add-on call Xray for JIRA. It does the same but better. Also in the test case we have the button "Import Steps" and it works perfectly. It cost the half of Zephyr. Also You can export reports with Xporter and that very good if you work with QA  !

import steps.PNG