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Why am i not receiving jira notification email when myself is the reporter

madhura
May 17, 2021

Hi this is madhura, 

Quite sometime i'm not receiving any jira notification emails even when assignee comments or changes the ticket status. Being a reporter i should be receiving the notification but not.! please help

2 answers

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petry
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 18, 2015

Today it's not possible to define which users can access JIRA through the REST API, so I created a request for that:

Cheers,
Andre 

0 votes
Jobin Kuruvilla [Adaptavist]
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August 29, 2011

REST API uses exactly the same permissions as that of the normal JIRA UI. I am guessing your login probably is not happening properly when you invoke using REST. Either you are not logged in or you are logged in as a different user?

Simon Buckle
August 29, 2011

I have checked and the user I am logged in as is the same user that I specify when accessing the REST API.

I am having this problem using version 4.1.2 of Jira. Could it be a problem with this specific version? I have also tried the latest version of Jira (4.4) and I am not getting this problem.

Thanks again.

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