Why I can't see all default issue type or user rules

[Chiara Squilloni]

Hi all,

I administerd jira server for 8 years and now I am facing the migration to jira cloud. First of all I activate my free trial product. Now I am exploring the new platform and evaluating the first changes I have to set in my new platform in order to mainain some of principal settings of our old organization.

So I noticed that if I go in issue type I see only "Epic" and not the others type such as Task or Bug. And if I go in user roles (secure/project/ViewProjectRoles.jspa) I see only Administrator and not developers or user. Why I can't see the default values of the platform?

Am I looking in the wrong place? 

Please help me!

[Deleted user · Accepted solution]

Hi Christopher, the "easy" way is to export the data that has changed via JQL to, for example, CSV and import in your new production instance instance. Use a JQL like:

issueUpdated <= 30d or createdDate <=30d

[Chris E]

Thank you so much Cristian!