When I'm trying attach a screen shot or a document in the Comment field it throws an error

[Vishnu Vardhan Chenna]

Hi Community,

When I'm trying to attach screen shot/ document like text or excel/word in the comment field it  is throwing an error. Could you please help me the work around for this issue.

Thanks.

[Steven F Behnke · Accepted solution]

If the automation User has Create Issues project permission in the project, and the client User has Modify Reporter project permission and User Picker global permission, they can select the automation account.

There's no way to intentionally filter out accounts from this scenario either than adjusting the items mentioned above.