Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Webhook data in Description field not rendering html

Gary Spross
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 16, 2023

I'm trying to figure out why the html that is being sent via the webhook is not being rendered as html within the Description field.


We are using a webhook to create issues. The webhook data provides the Summary, Description, and a label. The Description is sent as html. Example:

<html><body><p>This is the first part of the description.</p><p>This is a sample of how the second part will look</p></body></html>

 This is how the Description field looks when the issue is created:

Screenshot 2023-05-16 114523.png

The automation rule is setup as follows:

Screenshot 2023-05-16 114643.png

I've tried adding ".html" within the "{{webhookData.description}} smart value, but that just causes the description to be blank when the issue is created.

I've confirmed that the field configuration used by the project where the issue is being created and the associated issue type has the Description field configured to render as: "Wiki Style Renderer".

1 answer

1 accepted

2 votes
Answer accepted
Scott Theus
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
June 25, 2018

Hi Doaa,

That depends on what kind of training you are looking for...There are some very good YouTube videos on how to do just about anything in Jira,  Atlassian has online training available for various skillets, and there are a number of third-party partners that provide training on Jira.

Here is the Atlassian University page. A Google search should show you third party vendors that provide training in your area. 

-Scott

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events