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We failed to reorder the issue

Lucas Nörenberg de Deus
July 9, 2020

Recently, i have added a new user in my Jira Software team. I have granted the default permissions for Jira Software and Confluence, but he is not able to do nothing in the project (he can't move issues though the sprint board, update it's title or description, change the assignee, etc). Actually, the only thing the user can do is comment in the issues.

I tried to create a group with the required permissions, grant permissions directly to the user, but nothing works. Our team have other users with exactly same permission schemas and, for them, Jira works like a charm.

Here are screenshots of the user's permissions and the error he is facing:

Captura de Tela 2020-07-09 às 10.43.51.pngCaptura de Tela 2020-07-09 às 10.49.46.png

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