Velocity Report is Empty

[Denali Lumma]

Hi There,

We want to use Issue Count across all reports and insights (not Story Points). Currently the Velocity Chart shows and empty view. How can I update our account to use Issue Count to show data in the Velocity Chart?

Thank you!

-Denali

[Grob]

This feels like a question that might have gone through too many reviews which have mangled it.

a) is correct

b) and c) are wrong because you can still record time and estimates even if they're ignored by a board

d) has turned into a Schrödinger's answer.  The estimation statistic IS used by the board technically.  The board sees "none" and then does nothing, so you can, at the same time, say that the estimation statistic is NOT used by the board.

[Anil Jaising]

Do you have the tracking statistic set to none ?

Please see https://confluence.atlassian.com/jirasoftwarecloud/configuring-estimation-and-tracking-764478030.html

[Ivan Lima]

This is actually the reason why I've posted this question because I do have the tracking statistic set to none. Thank you for the link @Anil Jaising, but I've read it a couple of times including cloud and server versions.

It's important to mention that I've also created users with different permissions and all of them can log time against a story.

[jmoritz]

The question is a little misleading.  You can, indeed, log time against a story when you have selected "None" for the tracking statistic.  However, you won't see it appear in the issue detail because there is no Remaining field there.  Also, the time tracking graph will not track Logged vs. Remaining for the same reason.  See screenshot below:

[Ivan Lima]

It makes sense to me @jmoritz. Thanks.