Users can access project, but cannot view Board and Backlog
Deleted user
We use Jira Software (Cloud) for our development processes.
Our developers are Users. Until yesterday, everything worked fine.
Yesterday, I added a Free Jira Service Management project. The Jira Software Users are not added to the Service Management project.
Ever since, our Users can access the original Jira Software project, but cannot view the backlog or the board.
If we add the User as Admin to Jira Service Management, the User can view the Board and Backlog again
1 answer
Alexey Matveev
Rising Star 
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.