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Trying to fetch attachment using REST API from JIRA is not working

RishabhT
September 9, 2020

I am trying to fetch attachment from JIRA using REST API(provide by Jira). But I am not getting the metadeta of attachment and it is giving me only a URL which is also secured. can anyone please help how to get attachment from Jira using REST API?

2 answers

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Ryan Ovens
May 28, 2021

Hi - We have this same issue and it appears to be the rightmost column that Jira sees as Done, however, we also have a Cancelled status which is also Done (and only one column can be the rightmost!). So when completing a Sprint, we obviously don't want to move the Cancelled issues anywhere. It seems wrong that Jira bases it on the column location rather than the fact that both statuses are members of the Done category. Is there a workaround here or do we just have to accept that we need to delete the tasks or move them to Done status? We are on a team-managed project. TIA.

Nic Brough -Adaptavist-
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May 28, 2021

It's not "wrong", the last column is how Scrum and Kanban define it.

For company-managed (classic) software projects on Cloud (And all Software projects on Server), the boards can work fine with you on this - you map the "cancelled" status into the "done" column.

For team-managed projects, and business projects, no, there's no "fix" for this (yet).  The best you can do is what Atlassian expect you to do - mark the issues as "Done" by putting them into the column, but use a resolution such as "cancelled" to say why your team thinks they are done.  It makes reporting more painful because you will have reports that now need to select for "done and resolution != cancelled", but you don't lose data this way.

Ryan Ovens
June 28, 2021

Can you advise how to define the Resolution field in the Team-Managed version as you have suggested please? We can't seem to find it. Thanks.

Nic Brough -Adaptavist-
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June 28, 2021

Resolution is a system field, but one that is (effectively) handled automatically by team-managed projects.  You don't add it and you don't need it in those projects.

Ryan Ovens
June 29, 2021

Thanks. So your previous comment is incorrect then. We have removed the Cancelled status and simply made a custom field for the resolution.

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Nic Brough -Adaptavist-
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February 2, 2017

There's a couple of things this could be, but let's start with the easy one: are all the issues on your board in the far right hand column?

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