Ticket non visible

[Philippe ISRAEL]

Bonjour,

depuis quelques semaines, j'ai un message qui s'affiche quand je crée un ticket, m'indiquant qu'il est enregistré mais pas visible (voir capture).

Quand je recherche le ticket en saisissant un mot clé dans la zone de texte en haut à droite, je le retrouve bien, mais il n'apparait pas dans mon tableau de bord...

Merci d'avance pour votre aide.

[Alexey Matveev · Accepted solution]

Hello,

I just checked. Jira does send a request if you sort a jql result by clicking on a field heading.

[Jay Jarman]

First, how did you check?  I'd like to be able to see what and when it sends a request.

Second, is there a way to sort on the client?  Seems wasteful to send a bunch of requests if your user just wants to sort a few different ways.

[Alexey Matveev]

I opened the developer tools in my browser and had a look at the request, which is sent when I am clicking on a column header.

You can not sort it on the client. It is sent to the server.

[Ignacio Pulgar]

I think you may potentially order the results on a properly configured client, and not on all clients at once.

This would be kind-of a not very recommendable workaround that would work just for Chrome, but as it seems to be theoretically possible, I'll roughly describe the solution below:

1. Install User JavaScript and CSS extension on Chrome. It allows to inject your own JavaScript or CSS rules to any page.
2. Develop a solution which probably requires a good understanding of JavaScript, HTML and navigating & modifying the DOM.

Really cool things can be achieved by modifying the web page as it's being loaded, including but not limited to:

• Add new HTML elements or remove existing ones
• Create new client-side functionalities
• Modify the attributes of an HTML element as well as CSS being applied to it

Regards.

[Ignacio Pulgar]

ie: You may override the functionality of header's onClick() events so that they behave in a different manner, or add a button that ordered the displayed issues in a given manner.