Story point and story point estimate (duplicate?) fields

[Alexander Brockhoff]

Hi all

On my Jira Cloud instance I have two fields, one called Story Points, one called Story points estimate.

The Story points estimate field is reserved in the custom field view so that I cannot delete it, while the Story Points field is not. I took this to assume one was custom created while the other was from Jira.

However, it seems Jira by default is using the Story Points field on the views for my issues and in the reporting for velocity etc. 

Is there something I am doing wrong? What is the proper use of each field? The estimate field doesn't make much sense to me as a field since the Story Points field seems to track changes to itself over time/in a sprint.

[Peter Van de Voorde · Accepted solution]

Hi Claudio,

This is not possible, you need an outgoing mail server to send emails from Jira.

It seems to me that you have an authentication error when trying to connect to the mail server, does your mail user have the correct rights in your mail server?

Best regards,

Peter

[Claudio Acciani]

Hi Peter

Thank you for your feedback,

I have configured the server as specified in

https://confluence.atlassian.com/display/JIRA/Configuring+JIRA's+SMTP+Mail+Server+to+Send+Notifications#ConfiguringJIRA'sSMTPMailServertoSendNotifications-ConfiguringaJNDIlocation

I don't have any mail users configured. I added these configurations in the server.xml

<Resource name="mail/JiraMailServer"

auth="Container"

type="javax.mail.Session"

mail.smtp.host="localhost"

mail.smtp.port="25"

mail.transport.protocol="smtp"

/>

What could be the problem?

Kind regards,

Claudio

[Peter Van de Voorde]

Claudio,

You'll need to use this configuration :

<Context path="" docBase="${catalina.home}/atlassian-jira" reloadable="false">

...

<Resource name="mail/JiraMailServer"

auth="Container"

type="javax.mail.Session"

mail.smtp.host="mail.yourcompany.com"

mail.smtp.port="25"

mail.transport.protocol="smtp"

mail.smtp.auth="true"

mail.smtp.user="jirauser"

password="mypassword"

/>

...

</Context>

And request a username and password to your email administrator.

Best regards,

Peter

[Nic Brough -Adaptavist-]

The problem is exactly what Peter points out - you haven't got a valid user defined in the settings.

Jira can't send mail via a server that doesn't know who it is. You need to set up the user in your mail system.

[RambanamP]

without SMTP Mail Server i don't think it is possible!!

check this troubleshooting doc

https://confluence.atlassian.com/display/JIRAKB/Outgoing+SMTP+not+Sending+out+Mail