Starts spinning after clicking on a Story

[Mohan Eashver]

Hello

I can login to my americold.atlassian.net OK & can see the listed view of stories on my software project.

But when I click on any one of the stories, the whole browser forever [except the bar on left].  This started happening after i upgraded from 10 to WINDOWS 11.

This problem is on my business laptop & I have cleared my cache and cookies. This does not help.

Then i took my personal laptop & was able to sign in & browse the list view of stories OK & then click on any one of the stories & ALL is good. No spins here. 

So going back to my business laptop, I believe Windows 11 upgrade causing the spin when clicking on a story. What is to blame? How can I resolve this?

Thank you, Pundits!

[Deleted user]

Hi @Akbar N ,

Unfortunately, you cannot make "ATTACHMENT" field as mandatory using behaviors (you can do this for other fields though). Please see this : 

https://productsupport.adaptavist.com/browse/SRJIRA-52

Regards,

Swathi

[Akbar N]

Hi Swathi, I saw that thread already and posted to see whether is there any updates after that. Yes i can able to achieve the mandatory validation for other fields though there are no issues. 

Is that a way to check any files attached to an issue or not and prompting user to attach one before issue creation?

[Alvin]

Hi @Akbar N, have you resolve this using validators? and if yes, would you mind to share me your code so I can have  a good start ? Thanks!

[Akbar N]

Hi @Alvin Apologies for the delay in my response. 

I was able to achieve it by using the JMWE plugin .  I have placed this validation during the create request transition as part of the Validators phase. 

This way it makes the Attachment as a mandatory field and throws a custom error if you have given one otherwise throws the defalut error message when no attachments is added. 

Let me know if you have any questions. 

[Alvin]

Hi @Akbar N, I need this to work on JIRA Service Desk.