Sprint Insights - the admins can see it but not the team members.
The feature is enabled for everyone, but sure why the admins can see it and the other team members cannot.
I would presume maybe there is another permission or setting on what data is required:
https://support.atlassian.com/jira-software-cloud/docs/manage-insights-in-a-company-managed-project/
I'm not sure that will help, stability != security, from many years of experience with this, POP is usually less error prone than IMAP, but sure you can try.
If your mailserver supports the protocol (eg gmail), yes, you can change your inbound mail source to IMAP. Be sure to pick the right 'folder' and that mail retrieval is set on your mailserver to start from 'this point forward'.
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