Shared Home (jira.shared.home) always shows CLUSTER error during Troubleshooting

[Sami Ahmed Shaik]

Hello there,

I am trying to configure Jira DC in a test environment. I have followed all the instructions of mentioned in the Jira DC installation document. Following are the details and the issue I am facing

Configuration:

Node1: Windows Server 2016

Shared Home Folder: \\144.X.X.X\dcshared

Node2: Window Server 2016

Shared Home Folder: \\144.X.X.X\dcshared

Load Balancer:

Configured correctly without any issues

DCSHARED is an NFS shared folder (full read/write permissions) and accessible from both servers. 

Issue:

Both the nodes get boot up without any issues with clustering showing both nodes are ACTIVE

But the TROUBLESHOOTING section shows problems with the

CLUSTERS SHARED Folder as follows

Even the moment when the Jira boots up, nodes create their own folder in a local drive with the shared folder name.

How to solve this issue? 

Regards,

Sami Ahmed Shaik.

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

Who can login to JIRA is driven by global permissions. But who sees what is driven by project permissions and this can be different for different projects.

Hopefully more restrictions on the latter will prevent your Anonymous access issue.

[Ian Sherwood]

Yes, it was under permissions. Thanks

[Ian Sherwood]

The group "Anyone" was added to every permission in my system. Apparently this happened during an upgrade on Saturday. If you are receving an upgrade, be sure to check your permissions after the upgrade.

[Jo-Anne MacLeod]

You're on a hosted JIRA installation?

I take it that you just deleted the group?

[Jo-Anne MacLeod]

gross, but at least you know where the problem was. I think that I would have simply deleted the entire group rather than modify all of the permission schemes, especially as you weren't using it before.

Did you ask Atlassian about this change and why it was done?

[Ian Sherwood]

Yes, it's hosted. I removed the group from all places where it gave too much access (pretty much everywhere)

[Ian Sherwood]

I have a support ticket open and you can bet I'll be asking.

[Jo-Anne MacLeod]

check your settings under the Global Settings to see if anything changed there.