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Server to Cloud migration

mike shoukry
September 29, 2023

HI

 

I am trying to migrate from JIRA ON-PREM to JIRA CLoud, but running into issues with a custom ‘locked’ field migrating over.  

 

is the error due to the fact that the custom field is locked?  i cant even unlock it.  

 

what is the work around?

 

here is the error i get:

 

2023-09-29 23:54:59.936358 ERROR LOOP project-export The workflow: [PTS Customer Issue Workflow] transition: [In Progress] has unsupported custom field reference in config fieldKey for workflow rule validator [FieldRequiredValidator]. [JCMA 134] Double-check the workflow rule for missing config values or references.

1 answer

1 vote
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 11, 2018

Hi Mike,

The reports are shown directly in the project on the sidebar.
You must go to Jira Settings > Projects > Projects > Select the desired project > Reports.
If it shows a blue sidebar, click on the Screenshot 2018-10-11_17-18-56.png and you will be redirected to the page that shows the reports:

Screenshot 2018-10-11_17-19-14.png

If you don't find the option, please, let me know what type of project you are using (Business, Service Desk or Software).

Regards,
Angélica

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