Send user last comment of subtask via email notification when subtask is marked done

[Jerrod Van]

I have 7 subtasks 

1 of the subtasks i would like to send a user info to a user after its closed. How can i set this up? Adding the user as a reporter or participant on the subtask doesnt seem to work. 

I also setup an autmation to email the user when the subtask is closed but it only emails what is in the automation not the last comment in the subtask . 

[Andy Heinzer · Accepted solution]

I don't know of a way to do what you want here.  But from searching other posts on the topic, such as https://community.atlassian.com/t5/Jira-questions/Can-JIRA-quot-truly-quot-enforce-WIP-on-a-kanban-board/qaq-p/416395 the general recommend appears to be not to try this.

The problem I see with trying to do this would be that an issue can appear on multiple different boards simultaneously (at least potentially).  While an issue can only belong to a single workflow at any given time, the fact it can be on different boards with different settings makes this potentially problematic.   What happens if someone creates a private filter/board with that issue on it, and can then set the max to be 1.   If you could implement your change, you might not know why you can't transition the issue because other users wouldn't be able to see this private board.

Sorry this probably isn't what you were looking for, but I hope it helps.

Andy