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Send user last comment of subtask via email notification when subtask is marked done

Jerrod Van
November 2, 2023

I have 7 subtasks 

1 of the subtasks i would like to send a user info to a user after its closed. How can i set this up? Adding the user as a reporter or participant on the subtask doesnt seem to work. 

I also setup an autmation to email the user when the subtask is closed but it only emails what is in the automation not the last comment in the subtask . 

1 answer

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Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 13, 2018

Hello Emmanuel,

This problem usually happens when the Epics are not returning in the board filter.

That being said, can you confirm if your Epics are also tagged with a label and are properly returning when you run your board filter in the issue navigator?

Additionally, can you confirm if the Epic statuses are properly mapped on the board columns too?

Lisette Bruens
April 22, 2020

figured it out, but cant delete my message

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