Security level permission

[kiranmai c]

Hi, Iam trying to give security level permissions however facing challenges. I need to hide sub tasks to one group and have created a security level. I have an automation rule setup to create the Sub tasks automatically when a New Issue is created (Task/Story). For Parent I need security level permission - Level 1 and for Child I need Sec Level permission as Level 2. Currently the Security level for Child is being inherited from parent...however i tried to have one more manual trigger scheduled to update the sec level to Level 2 for all the Child Sub Tasks. But rule audit log shows successfully updated, when i check back the Sub task it would still shows the Sec level that its parent has.

Kindly suggest a solution. Iam using JIRA Cloud Standard Plan.

[Francisco Oselame · Accepted solution]

Hi Phil.

Unfortunately, these projects aren't listed as 'Independent Projects' when you go to the Project List of your instance.

However, when you go to the 'Backup Manager' page of your instance, in the 'Backup for Server' section, if you have any Independent Project on your instance, the project will be listed there as well as its now and how many issues are in that project, like in the screenshot below:

You can also see that there are options to either move the issues to another project or to delete these Independent Projects. Once you've deleted all of them, the Backup for Server option than become available.

Can you please try that and let me know if that works for you?

Thanks,

Francisco Oselame

[Phil Stamp]

Thanks Francisco

The screenshot is very helpful ;)

Cheers

Phil