Run automation rule from transition

[Benjamin Peikes]

Seems like one of the first things that Jira should support is running an automation rule from a transition, but I can't seem to figure out how to do it.

I believe that I could do it the following way, but it seems like a total hack:

1) Create an automation rule which is triggered from an external webhook

2) Add a webhook to our system that points to the automation rules webhook

3) In the post function of the transition, run an "external webhook", which just points to our automation webhook. I'm not sure if the hooks are compatible though.

Thoughts?

[Andy Heinzer]

I can only reproduce this when using the Word export option in JIRA.   If using the HTML, CSV, or XML export, none of these other methods appear to operate in this behavior.  

Is it possible to use the HTML export to avoid this instead?  

This HTML export feature was rolled out in JIRA 7.4.0 - release notes:  so it might be helpful as a means to work around this if you're using a recent version of JIRA.

[Srilatha Pokala]

We are currently using JIRA 6.4.10 version, And our business team mostly will be using word export.

Is there any JIRA bug exists for the issue?

[Andy Heinzer]

I could not find any existing bug/suggestions for this specific feature in JIRA, so I went ahead and created one for this use case.

https://jira.atlassian.com/browse/JRASERVER-65926