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Restore a deleted Sprint

Nikki Bergendahl
Contributor
November 22, 2017

I deleted a sprint that had open cards/user stories by mistake, I guess.  I didn't realize I deleted it until days later when I tried to assign a user story to it and couldn't find it in my backlog.  From what I read the open stories moved to the next sprint below.  I have a gazillion stories in my backlog and it would be so much easier if there is a way to recover that deleted sprint and restore the stories assigned to it.  Note - I did not "finish" the sprint, I deleted it.  Thank you!!

1 answer

0 votes
AhmadDanial
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 1, 2018

Hi there.

The error indicates that the server is unable to access the marketplace on port 443. However, it seems odd that this is causing you to be unable to enter a new license. Let us perform a test by disabling access to the Marketplace temporarily and try to apply your license.

I suspect what JIRA is trying to do is trying to match this license with add-on licenses you possibly might have and see if they support the same number of users.

To disable access to the marketplace:

  1. Navigate to Administration >> Add-ons >> Manage add-ons
  2. Scroll to the bottom of the page and then click Settings
  3. In the window that pops up, uncheck the option Connect to the Atlassian Marketplace
  4. After doing that, try applying your license again and see if it works.

Please let me know how it goes on your end.

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