Hi,
With numerous automation rules and workflow automation, I'm now looking for the way to 'sign' the changes made to the issues by the ID or name of the automation rule that made the change to the issue.
Till now I've been doing this manually by adding an extra step of 'comment' to edits made by automation rules. But this is a matter of discipline and thus is not reliable.
I also do not see a metadata or smart value that would contain the rule ID.
I see similar question on JSM, with no solution.
Any suggestion?
Thank you.
You are likely looking for Field Configurations.
You can go to the custom field, edit the custom field and set up a new Context.
Create the context for the new selection list, with the issue types and projects it will be used for and then add the options.
It looks like this in Cloud.
Then Create your new Context
And once the Context is set you can add your options
Thanks I tried that but how do I set a different context for two different projects and the same custom field? Each field appears to be able to have only one context.
When I set a context for project A, projects B and C can no longer see the field...
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When you are in the Create New Context, select the project(s) you want to have the new configuration for, in the Choose applicable context. You can select one or more projects.
When you do that, the projects selected will have the new options and anything not selected will retain the default.
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That is what I did and then the other projects not selected can no longer see the field. Maybe I am changing the default somehow?
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K I went in and added another context and that appears to work. Thanks so much for your time and great answers!!!
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